TRANSLATION
• Languages: English → Spanish
◦ Source Variant: English UK; English USA
◦ Target Variant: Spanish Argentina; Spanish Latam
• Average Turnaround Time: 1,000 words per day
• Total Volunteer Hours (2021-2024): 120+ hours
🟪 Translated over 15,500 words across e-commerce, marketing, social media, and immigration domains, with an emphasis on user manuals, pamphlets, websites, emails, and contracts, ensuring localized content delivery.
🟪 Completed 4+ hours of transcription services, specializing in human rights and immigration audio recordings, maintaining accuracy and confidentiality.
🟪 Managed 25+ assignments since 2021, combining translation, revision, QA check, and transcription while meeting deadlines and keeping quality at its highest level.
🟪 Supported communication efforts for 5 NGOs and small businesses, enhancing accessibility and improving global reach for thousands of end users while collaborating with cross-disciplinary teams.
*Please note that the numbers may seem low, but this work is done on a voluntary, part-time basis.
VENDOR MANAGEMENT
What sets me apart as a Vendor Manager?
I mix strategy, relationship-building, and hands-on execution to build a vendor network that’s efficient and genuinely engaged. I’m not just updating spreadsheets—I’m analyzing trends, streamlining processes, and ensuring vendors feel valued and invested in their work. My data-driven and people-focused approach balances performance metrics with real connections. At the end of the day, I don’t just manage vendors; I help them succeed.
🟪 Coordinated a global network of vendors specializing in over 50 languages, including rare and niche language pairs, spanning 5 continents.
🟪 Onboarded 600+ translators, proofreaders, post-editors, interpreters, and DTP specialists across diverse language pairs and industries while streamlining onboarding workflows and reducing onboarding time by 20%.
🟪 Launched and monitored successful recruitment campaigns for services such as translation, desktop publishing, and interpretation, ensuring the acquisition of high-quality talent aligned with project needs.
🟪 Negotiated vendor rates, delivering annual cost savings of 28% while upholding the highest quality standards.
🟪 Trained and mentored 10 new Vendor Managers, ensuring adherence to best practices in vendor management.
🟪 Led a team of 3 Vendor Managers during maternity leave coverage, ensuring smooth operations and continued high performance.
🟪 Maintained 95% accuracy in vendor documentation, ensuring all profiles were current and compliant.
🟪 Hosted 10 workshops and webinars, increasing vendor compliance scores by 50% and aligning them with updated company policies and industry expectations.
🟪 Optimized invoicing and internal workflows, significantly reducing vendor issue resolution times.
🟪 Ensured ISO compliance (9001, 17100, 18587, ASTM F3130-18, and CGSB 131.10) by successfully contributing to multiple internal and external audits.